Quickdesk
Pricing

One plan. Everything in it.

No tiers, no feature gates, no per-feature add-ons. Every agent seat includes the whole product — pay only for the people who work tickets.

All-in-One Plan
$10/agent/month

Billed in the Philippines at ₱672/agent/month (VAT not included).

Start free trial30 days free with 3 agent seats, then $10/agent/month

What’s included

Ticketing

  • ✓Unlimited tickets
  • ✓Real-time email-to-ticket
  • ✓Create tickets in-app or bulk import from Excel
  • ✓Multiple assignees, tags, sections & categories
  • ✓Internal notes and full activity log
  • ✓Drafts and attachments up to 25 MB
  • ✓Reply, Reply All and Forward with To/Cc/Bcc

Automation & SLA

  • ✓Response deadlines per priority
  • ✓Overdue tracking and deadline reminders
  • ✓Notifications for assignment and status changes
  • ✓Auto-close resolved tickets
  • ✓Automatic priority escalation
  • ✓AI ticket summaries (opt-in)

Clients

  • ✓Branded client portal
  • ✓Client and company management
  • ✓Contact history per client
  • ✓Intake controls: open, allowlisted domains, or invite-only

Reporting

  • ✓Analytics dashboard with drill-down
  • ✓Excel export with the columns you choose
  • ✓Business-hours based metrics
  • ✓Waiting-time tracking

Team & Platform

  • ✓Per-agent billing, add or remove seats anytime
  • ✓Roles and permissions, including sub-admins
  • ✓Multiple organizations on one login
  • ✓Native iOS and Android apps
  • ✓Themes and dark mode
  • ✓Dedicated Microsoft 365 support mailbox
  • ✓Email support from our team
Questions

Pricing, answered

What counts as an agent?+

An agent is any team member you assign a paid seat to so they can work tickets. Clients who only raise and follow their own tickets are free.

Is there really a free trial?+

Yes. Every new organization gets 30 days and 3 agent seats, so your team can try Quickdesk together before you pay for anything. No credit card required to start.

Can I add or remove agents mid-month?+

Yes. Add seats whenever you need them and pay a prorated amount for the rest of the billing period. Remove seats and the change applies from your next cycle.

How do I pay?+

Customers in the Philippines are billed in pesos through PayMongo. International customers are billed in US dollars through Paddle.

Is VAT included in the peso price?+

No — the ₱672 price is exclusive of VAT.

● One price, the whole product

Start free. Pay for
the seats you use.

30 days to try everything, then $10 per agent — nothing hidden behind an upsell.

Start your 30-day free trial

No credit card required · cancel anytime